Common FAQs


What is the rental fee and what does it include?
See the rental fee and all of the extras we include with it HERE

What is the building capacity?
    The Reserve At Stone Creek can comfortably seat a maximum of 275 guests.

What dates are available?
Find available dates HERE

Is there a deposit?  When are the additional payments due? Do you offer a payment plan? 
    Yes, a booking fee of $1,000 is required with the signed contract to reserve your date. This amount is included in your total fee. It is not an additional fee. From here, the venue investment fees are due as follows:
- 9 months prior to the event - 50% of the remaining balance
- 3 months prior to the event - the remainder of the balance

Do I need to schedule a tour or can I just stop by?
   
We are scheduling personal tours. These must be on days where there are no weddings, so they are primarily during the week. You will be able to click HERE to request a tour. Even though we know most people will want to visit the venue with a private tour or during an open house prior to reserving a date, we do not require it. See below for how to reserve a date.

How do I reserve a date?
   
Your date is reserved when the signed contract and booking fee are received. In order to start the reservation process, we ask that you email Deanna@reserveatstonecreek.com, requesting the specific date. (We recommend including an alternate date in case the date may have just filled) We will then contact you about additional information we may need, signing your contract, and submitting the booking fee.

Do you require a food and beverage, or guest count minimum?
We do not cater your event, so that is up to the caterer. There is a per person beverage fee that can be found on the Investment page. There is no minimum guest count. The facility will comfortably accommodate up to 275 guests.

Do we have to utilize your caterers and bar service?
   
Our Vendors We Love list is just that. They are vendors that we know their work and feel comfortable recommending them. However, currently you may choose your own caterer. They will just need to get our approval and carry the proper licensing and insurance.
You may not choose your own bar service or bring your own alcohol, as we are licensed by the state of Ohio and must follow their regulations. Guests are also not permitted to bring alcohol of any type onto the site.

Will there be another wedding on the same day?
You will have exclusive access to The Reserve at Stone Creek, including grounds, on your big day.

Are there overnight accommodations nearby?
   
We are blessed to be close to so many hotels nearby in Jackson Township and the City of Green, many with shuttles to transport your guests who flew into the area for the wedding to and from the hotel and airport. Check our vendor’s page (coming soon) for hotels that offer discounts for your guests. 

How many cars will your parking lot accommodate?
   
Our paved, well-lit parking lot has spaces for 134 vehicles, but some of them are reserved for handicap parking. We also need to have a few spaces used by your vendors and our team members. There should be plenty of parking for your event.

Do you offer rectangular tables instead of round tables? 
   
We do have some rectangular tables for food service, the wedding party, and a few other spots. Should you wish to have only straight tables we can make arrangements to get them for an additional charge, as our venue is designed for round tables. Our capacity does not change with straight tables.

Do you provide table linens, cups, silverware, etc? 
    Full service caterers include these items through their service. If you elect to purchase/rent your own linens, you will responsible for their placement on all tables. Removal of any wrinkles/creases to the linens should be done prior to arrival on site.
We provide glasses for our beverage service as part of your beverage package fee.

What happens if it rains?
   
We have the ability to have the ceremony inside or outside. The split staircase inside the venue makes a beautiful backdrop for an indoor ceremony and guests may sit at their tables if there is the need for a last minute change of plans due to the weather. But to truly answer the question in scientific terms, rain is liquid precipitation: water falling from the sky. Raindrops fall to Earth when clouds become saturated, or filled, with water droplets. Needless to say, whether the day is sunny or rainy, we have options available.

We plan to have our ceremony offsite, or only plan to have our ceremony at The Reserve At Stone Creek. Does your fee change?
   
You have exclusive access to the venue for the day, therefore we do not charge an additional fee for holding your ceremony onsite. The fee is the same for the ceremony, the reception or both.

Do you allow dogs onsite to play a part in our wedding day?
   
We love dogs. (Cats and pygmy goats, too, but who brings them to a wedding?) That being said, your furry friend needs to be approved to be a part of your ceremony or photos, and may not be inside the venue. A person, other than the couple getting married, is required to be responsible for the dog during the ceremony and/or photos. Animals may not be present at the reception and may not enter the venue building. Service dogs are allowed as per ADA regulations.

What form of payment does The Reserve At Stone Creek accept?
   
We take checks, cash, or credit card. There is a convenience fee for credit card payments. You may pay via ACH for free as well. Once we have a signed contract we will set up reminders for your payments. You may choose to make smaller, more frequent payments, in essence setting up you own payment plan. No matter the form of payment, it must reach us by each due date or we reserve the right to cancel the booking.

My preferred dates are unavailable. Do you have a cancellation waiting list?
We don’t have a waiting list. If there is a cancellation, we will post the newly available date here on our website.

Where can I find pictures of the decor available?
While our venue is beautiful on its own, we do have decorations available. As they are ever-changing, your best bet is to see them at an open house.

What time will I have access to the venue to decorate?
  
 10 AM on Saturday, 11 AM on Sunday, 12 PM on Friday.

May we enter the Bridal Beauty Suite or Groom’s Grotto earlier than the times listed above for decorating?
We permit entry into these two areas 2 hours prior to the decorating start times listed above. Decorating is not permitted during those two extra hours.

Do you include a "wedding day coordinator?"
 
While our Team Leader will be with you throughout your event, being a pair of helping hands, directing caterers, DJ, photographers and other vendors, answering questions and assisting as much as possible, we do not utilize the term “wedding day coordinator” because we do not personally handle every aspect of the day. We also have a great crew onsite to place tables prior to you or your florist decorating them, and to clean up after the event. These folks work diligently behind the scenes to help ensure the stage is set so you can make your vision come to life.


Catering Questions


What are our catering options at The Reserve At Stone Creek?
    We do have a Vendors We Love list that we know and trust. Should you choose someone else, we need to approve them and they need to have proper licenses and liability insurance.

How much should we expect to spend on catering and bar?
We’ve tried to include caterers at different price points in our Vendors We Love list. As it varies from caterer to caterer, type of food, and presentation, you should interview several caterers to find the right fit for you.

For the bar, we offer several packages based upon the category of alcoholic drinks you wish to serve. For those wishing to not have alcohol, we also offer a basic beverage package. See our Investment page for details of our beverage packages.

Does The Reserve At Stone Creek handle the catering orders for these caterers, or do I work with the caterer directly?
  You work with the caterer directly. That being said, the caterer also needs to work with us to coordinate the day so it comes off without a hitch. Remember to talk to your caterer about the following specific items: linens, place settings, water service, coffee station/service, cake cutting/serving and dessert table setup (cookies/cupcakes/etc).


Planning Questions


When will you have an Open House? May I book a tour now?
We cannot wait to invite you to our venue! We do have a virtual tour here: Gallery

What time do you suggest we start the ceremony? 
The time depends upon whether or not the ceremony is indoors or outdoors and the time of year. They are typically in the early afternoon, but if you’re having the ceremony and reception at The Reserve At Stone Creek you can use the time usually needed to travel from one place to the other to your advantage and hold the ceremony later. Our only requirement is that you may not begin your ceremony any sooner than 2.5 hours after the venue is available to you.

How will the tables, chairs, etc. be arranged for my sized event?  
We have several table arrangements based upon the number of guests, the location of the bridal party table, and other reasons. We will have a suggested layout to offer you, but the tables are moveable. Certain areas, however, are best used for their intended purpose, so you should remain cognizant of those areas.

If we choose the one-day option, will we be able to access the location early to rehearse our ceremony?  
You can, if you’d like, use one of our OPEN HOUSE times for rehearsal or we will have time available on either Wednesday or Thursday evenings for the upcoming weekend at no charge.

Can we have fireworks on the property? 
   
No. The fire department across the street would get really upset and the airport nearby would get really, really upset, as they tend to frown upon objects flying into the air. And yes, sparklers are fireworks.

Can vehicles be left overnight? 
    Our preference is that cars be removed from the parking lot the day of the event, but if someone cannot drive it is MUCH better to leave a vehicle parked and come back in the morning. We do ask if this happens that vehicles be moved by 10:00 AM , as we may need the parking for an event the following day.

What time does the music need to end? 
Music must end one hour before the end of your event, or 11:00 PM on Friday and Saturday; 9:00 PM on Sunday.

We are using a rental company.  Can they drop items off or pick them up outside of the rental period?  
It depends. We may have up to three weddings on a weekend and do not have the storage space for everyone to drop off their rental items prior to the day of the event. If we do not have an event the day before it may be possible, but that will not be known until closer to the event.

Are candles allowed? 
The only places we permit fires are within our two cozy fireplaces. A sprinkler system going off in the middle of your reception would tend to dampen spirits a bit, so we fully embrace the concept of electronic candles.

Is it possible to seat 9 people at a table? 
We suggest that you seat 10 people at a table. The tables are 72” rounds and made to seat a maximum of 12 chairs, but that doesn’t change the capacity of the venue.

How far in advance do you need our final headcount? 
Knowing the final headcount two weeks prior to your celebration gives us enough time to purchase the proper amount of beverages and ensure we have the correct number of tables and chairs set up for the big day. Your caterer may need more time, so defer to their needs for timing if it is an earlier date. If you know your final head count prior to 14 days before your event, definitely share that with us.

How do I obtain a marriage license?
 
Stark County Marriage Licenses


Setup and Day-of Event Questions


Are outside snacks and trays permitted?
Most certainly. It will be a long day and the wedding party will need snacks and water before the ceremony. Glass bottles are not permitted. Outside alcohol is strictly prohibited by state law. If you wish to have alcohol prior to the reception, ask us and we will help arrange this.

What is the event clean-up process?
Your job is to remove your personal items that you brought to the venue. We take care of the rest.

Can we take photos around the venue on our wedding day?
Yes. Ask us and we might have some ideal places to capture photos that you and your photographer may not have thought of. We would love to share your photos on our website and/or Facebook, so don’t forget us when you get them back!

Can we nail decorations to the walls or hang things like streamers or lanterns from the beams?
No. We have added multiple types of lighting, fireplaces, the monumental staircase and indoor waterfall, plus so much more to give the venue a natural beauty on its own. Our walls have sconces which can bathe the walls with your choice of color, and our beams have built in sparkling lights. Plus, the lowest height of the ceiling is 15 feet, so hanging anything from them is not an option.